Customer Service and Cashier Training Certificate

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Douglas College

Comments about Customer Service and Cashier Training Certificate - At the institution - Coquitlam - British Columbia

• Objectives
  This program has been designed in partnerships with the retail business and hospitality sectors and includes classroom, lab and practicum components. The CSCT program covers all the required skills to prepare students for employment in various positions in the realm of customer service, hospitality, merchandising and cashiering.
• Practical experience
  There is a practical component associated with this program.
• Entry requirements
  The Customer Service and Cashier Training Program is designed for students with barriers to employment.
• Academic title
  Customer Service Certificate (Super Host), Pos Cashiering Certificate, WHMIS Certificate and a Citation.
• Course description
  Course     Title     Credits
  

  • CSCT 0110     Introduction to Employability Skills     3
  • CSCT 0120     Customer Service Basics     3
  • CSCT 0130     Cashiering Applications     3
  • CSCT 0140     Job Search and Job Maintenance     3
  • CSCT 0150     Community Practicum     3

          15

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