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Diploma in Help Desk Analyst - At the institution - Calgary - Alberta
Program highlights include: Hardware Installation and Configuration, Operating Systems, MS Office 2000 Applications, System Support and Optimization, Help Desk Techniques. The Help Desk Analyst diploma program is designed for students wishing to embark on a career in the Information Technology industry. The objective is to obtain the knowledge and skills necessary to service computer systems and to support users of these systems
This program is also available at the Calgary South campus