Diploma in Customer Service/Call Centre Operator - Airdrie - Alberta - Academy of Learning - Airdrie Campus - I2798

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Diploma in Customer Service/Call Centre Operator
Method: At the institution
Location:
Type: Diploma
Course Fee: By Request
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Academy of Learning - Airdrie Campus

Diploma in Customer Service/Call Centre Operator - Airdrie - Alberta

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Diploma in Customer Service/Call Centre Operator - Airdrie - Alberta Diploma in Customer Service/Call Centre Operator - Airdrie - Alberta
Course Description:
This program offers individuals the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services and to provide skills to facilitate upward movement in their chosen profession.

Students are required to take some elective courses from prescribed study areas.

Admission Requirements
Standard Admission

Students must meet ONE of the following criteria:
  1. 1. Alberta High School Diploma, verified by transcript, or non-Alberta equivalent.

OR
  1. 2. General Equivalency Diploma (G.E.D.).

Mature Admission

Students must meet ALL of the following criteria:
  1. 1. Out of school for two years.
  2. 2. Successful result on Academy of Learning entrance evaluation.
  3. 3. Thirty credits towards an Alberta High School Diploma, verified by transcript, with 50% or better in a Grade 10 English, or a non-Alberta equivalent.

OR
  1. 1. Out of school for two years.
  2. 2. Successful result on the Academy of Learning entrance evaluation.
  3. 3. Successfully complete the CAST Level 3 with Alberta Grade 12 equivalency.

*Not all programs are offered at each location.
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