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Office Administration-Executive Ontario College Diploma

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  • Objectives
    This two-year professional program is designed to provide students with an extensive practical understanding and knowledge of business operations and processes. The emphasis is on interpersonal, communication, organizational, technical, and problem-solving skills applied to enhance the effective operation of the workplace.Expert training in software applications, technical support and training skills will be combined with analytical and multitasking strategies to facilitate scheduling, decision making, coordination and task completion. Utilizing these skills, students will be capable of overseeing projects and budgets; supervising and training others; organizing meetings, conferences and travel arrangements; managing a personal computer; and researching, developing, and presenting accurate business correspondence and reports.
  • Practical experience
    This two year program has two co-op work terms.
  • Academic Title
    Office Administration-Executive Ontario College Diploma
  • Course description
    Level 1    Credits
    Take all of the following Mandatory Courses:

    Group 1
    • ACCT-1034    Accounting Fundamentals     4.00
    • ADMN-1014    Administrative Documentation 1     4.00
    • MATH-1143    Fundamental Mathematics for Business     3.00
    • BUSI-1060    Strategies for Success     1.00
    • MGMT-3052    Understanding Workplace Behaviours     3.00

    Group 2

    TAKE WRIT-1032 OR WRIT-1034
    • WRIT-1032    Reason & Writing - Business 1     3.00
    • WRIT-1034    Reason & Writing 1 - EAP     4.00

    Level 2    Credits

    Take all of the following Mandatory Courses:
    • ACCT-3029    QuickBooks Applications     4.00
    • ADMN-3006    Administrative Documentation 2     4.00
    • ADMN-1013    Office Procedures & Strategies     4.00
    • COMP-1100    Spreadsheet Design and Production     3.00
    • COMP-3019    Principles of Dynamic Presentations     3.00
    • COMM-3043    Professional Comm for Office Environment     3.00

    Level 3    Credits

    Gen Ed - Take a 3 credit General Education elective course
    Take all of the following Mandatory Courses:
    • ADMN-3004    Administrative Documentation 3     4.00
    • COMP-5051    Executive Spreadsheet Applications     3.00
    • COMP-3076    Database Management Systems     3.00
    • COMP-3039    Desktop Publishing     3.00
    • MGMT-3029    Managing Human Resources I     3.00

    Level 4    Credits
    Take all of the following Mandatory Courses:
    • ACCT-3021    Accounting III     4.00
    • COMP-3041    Office Technology Management     3.00
    • COMP-5042    Integrated Applications     4.00
    • MGMT-3033    Managing Human Resources II     3.00
    • MGMT-3050    Applied Project Management Strategies     3.00
    • ADMN-3002    Canadian Business in the Global Economy     3.00

    Gen Ed - Electives
    Take 3 General Education Credits -
    Normally taken in Level 3

    ACCT-1034 -  Accounting Fundamentals
    Employees require sound understanding of both accounting procedures and basic accounting principles and thinking skills.This course introduces the accounting cycle by recording transactions and writing financial statements for service and merchandising businesses.

    ACCT-3021 -  Accounting III

    This course uses current accounting software. Students will become more familiar with all modules. They receive extensive practice inputting source documents. Students convert manual accounting systems to computerized systems. Financial statements, vendor, customer and inventory reports will be prepared.

    ACCT-3029 -  QuickBooks Applications
    This is the continuation of the first-semester accounting course. Students will use QuickBooks accounting software to manage business revenue and expenses, process payroll, reconcile bank accounts, track inventory, and create useful reports. As well, students will continue to study accounting theory with emphasis on cash control, banking, and payroll.

    ADMN-1013 -  Office Procedures & Strategies
    In addition to an in-basket simulation, studentswill learn the importance of customer service,telephone techniques, telework, mail processing,and reprographics. A strong emphasis will beplaced on learning electronic and manual recordsmanagement, managing an Outlook account, preparingfor employment, and providing exceptionaladministrative support in today's officeenvironment.

    ADMN-1014 -  Administrative Documentation 1
    Keyboarding speed, accuracy and technique combinedwith electronic file management and basic Internetresearch are essential skills required foreffective computer usage. Proper keyboarding,grammar, and proofreading techniques will betaught and reinforced. Introductory wordprocessing concepts and commands will be appliedto the production of business documents.

    ADMN-3002 -  Canadian Business in the Global Economy

    Current issues and trends affecting Canadian businesses domestically and internationally will be addressed. Topics include: introductory business law; types of organizations; significance of global economy; effects of sociology and politics on the conduct of international business; imports, exports, and customs; the nature of business management and management as it relates to social responsibility; organizational structure; financial systems; environmental issues; free trade; marketing processes; and business plans.

    ADMN-3004 -  Administrative Documentation 3

    Students will further enhance their critical thinking, business vocabulary, and word processing skills by researching, analyzing, and organizing relevant information for a report. They will demonstrate their understanding of the processes involved in document production by completing a wide variety of projects in an array of business environments that simulate realistic workplace challenges. Students will learn how to organize, coordinate, and participate in business meetings and will prepare documents to support business meetings and executive travel. Activities for setting priorities, managing time, problem-solving, and assessing work habits are provided. In addition, students will master their word processing skills by integrating the full range of word processing features into a variety of business documents

    ADMN-3006 -  Administrative Documentation 2

    Students will continue to build text and datainput speed and accuracy required to meet multipledeadlines encountered in subsequent courses, aswell as in today's business environment. Properkeyboarding, grammar, and proofreading techniqueswill be reinforced. Intermediate word processingconcepts and commands will be applied to businessdocuments.

    BUSI-1060 -  Strategies for Success

    This course presents and helps to develop some of the skills required to achieve college and career success. Areas of focus include: goal-setting, time management, note-taking from texts and lectures, study skills, test preparation strategies, and managing college life.

    COMM-3043 -  Professional Comm for Office Environment
    This course develops students' professionalcommunication skills and furthers their knowledgeof grammar, sentences structure, and compositionskills. Students analyze program-related problemsand text and plan appropriate responses. Theseresponses including summarizing or rewordinginformation and ideas, editing existing text, andcomposing responses. Assignments and tasks arebased on information presented in administrativedocumentation, procedures, ethics, andorganizational behavior. A computer lab is usedfor writing assignments in a simulated workenvironment.

    COMP-1100 -  Spreadsheet Design and Production
    Spreadsheets are a versatile tool for both personal and business use. Learn how to organize and analyze numeric data to create budgets, illustrate sales trends in charts, compute monthly loan payments and sort data.

    COMP-3019 -  Principles of Dynamic Presentations

    Presentation of information in a concise and effective format is an important skill for office administrators. An emphasis on theory applied in experiential activities will develop strategies for building the effective presentations required in today's workplace. Presentation software will be utilized at an advanced level to present data as an on-screen slide show, incorporating animation and special effects, and for the appropriate use of handouts.

    COMP-3039 -  Desktop Publishing

    Students will be introduced to all aspects of developing business documents and marketing materials. Documents produced will include brochures, newsletters, ads, web sites, and other business related documents. Design and colour theory will be explored along with various layout themes. Consideration will be given to differences between online and printed documents.

    COMP-3041 -  Office Technology Management
    This course is designed to enable the graduate to function efficiently in a small-business environment without immediate technical support. Topics include the improvement of productivity through technology and systems, optimization of resources, and the selection, procurement, design, and maintenance of systems. Students will learn about current trends in technology, computer concepts, and computer security, safety, ethics, and privacy as it relates to today's digital world.

    COMP-3076 -  Database Management Systems
    This course will develop the student's knowledge of database software. Emphasis will be on designing a table structure and forms, building basic and advanced queries, defining relationships, enforcing referential integrity, creating summary reports, performing calculations, and exporting, importing, and linking data from other applications.

    COMP-5042 -  Integrated Applications
    Workers must be able to manipulate and manage information that will aid them in making competent decisions. Using administrative documents and a conference project, students will apply decision making, critical thinking, and organizational skills to analyze business problems and then apply appropriate technology and strategy solutions. In addition, students will gain information regarding the technical and interpersonal skills required by today's administrative assistant.

    COMP-5051 -  Executive Spreadsheet Applications
    The emphasis of this course will be on the understanding, interpretation, and analysis of spreadsheets, which are important business tools. Topics include building complex formulae, working with named ranges, exploring database functions, creating macros, and using advanced file techniques including linking, comments, and protecting information. Analysis tools include goal seek, pivot tables, and scenarios. Integrating spreadsheets with documents created using word processing will be practised.

    MATH-1143 -  Fundamental Mathematics for Business

    This course provides the basic mathematical concepts which prepare students for success in their future courses, in particular focusing on computer applications and accounting. Topics are presented in the context of real world applications which students will encounter in the workplace.

    MGMT-3029 -  Managing Human Resources I

    Managing Human Resources I examines the functions of a modern Human Resources Department as well as recognizing how smaller businesses can implement effective HRM policies and procedures. The course is designed to illustrate how a successful supervisor or team leader requires the necessary interpersonal skills to lead and direct others in carrying out these policies and procedures, focusing on the competitive, social, health and safety and legal issues affecting the management of people.

    MGMT-3033 -  Managing Human Resources II
    This course is a continuation of Managing Human Resources I. Topics examined will include employee compensation, benefits and services. The student will also understand the nature of job analysis, develop a job description and determine the appropriate selection tools in human resources recruitment. From a human resources/supervisor's perspective, students will participate in the complete hiring process through an integrated interview process project.

    MGMT-3050 -  Applied Project Management Strategies

    Students will learn to manage the use of time and resources by multitasking to attain project-related goals. This course will reinforce strategies for coordinating the schedules and demands of multiple supervisors or projects, as well as team responsibilities and goals. Students will assume the roles of decision makers to apply previously acquired interpersonal and practical problem-solving strategies to situational activities.

    MGMT-3052 -  Understanding Workplace Behaviours

    This course provides a broad understanding of the workplace by investigating individual, group and organizational behaviours. Students will be given the opportunity to assess their own behaviours while observing and discussing the diverse behaviours of others as they interact in various capacities, situations and assorted environments. By studying human social behaviour under the context of an organization, students should experience an easier transition while adjusting to any changes in future workplace and/or career choices.

    WRIT-1032 -  Reason & Writing - Business 1

    This course will introduce business students to essential principles of reading, writing, and reasoning at the postsecondary level. Students will identify, summarize, analyze, and evaluate multiple short readings and write persuasive response essays to develop their vocabulary, comprehension, grammar, and critical thinking. This course will also introduce students to selected business terms.

    WRIT-1034 -  Reason & Writing 1 - EAP
    This course will introduce students whose first language is not English to essential principles of reading, writing, and reasoning at the postsecondary level. Students will identify, summarize, analyze, and evaluate multiple short readings and write persuasive response essays to develop their vocabulary, comprehension, grammar, and critical thinking. Special attention will also be paid to developing academic vocabulary, correcting common ESL errors, enhancing academic listening and note-taking skills, and improving oral fluency and confidence.

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