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Certificate in Employment Training

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  • Objectives
    Gain basic entry level work skills: * the importance of taking positive action, * good customer service, * time management skills and communication skills, * how to deal with common workplace problems, * telephone and interview skills—how to ask questions that will help you when looking for work, * how to prepare a resume, and how to undertake an effective job search.
  • Academic Title
    Certificate in Employment Training
  • Course description
    Certificate in Employment Training - Level 1

    Core Courses
    ETP 021     Essential Employment Skills
    ETP 022     Effective Job Search Skills
    ETP 023*     Work Experience Level 1A
    ETP 026     Certification

    And

    ETP 024*     Work Experience Level 1B

    Or
    ETP 025     Work Experience Level 1

    *ETP 023 and ETP 024 can not be taken in the same semester.

    Choose one of the following for specialization in:

    Construction Materials Handler

    ETP 034       Construction Materials Handler

    Customer Service

    ETP 032       Customer Service Training

    Food and Customer Service
    ETP 030     Food and Customer Service

    Gardening and Customer Service
    ETP 035     Gardening and Customer Service
     
    Certificate in Employment Training Level 2

    Admission Requirement: Successful completion of Employment Training - Level 1, or by permission of the instructor.

    Core Courses

    ETP 036     Work Experience 2
    ETP 038       Directed Studies in Employment

    PLUS one (1) or more of the following courses that are equal to or more than seven hours per week, but do not exceed eight hours per week.
    ETP 023     Work Experience Level 1A    4 hrs
    ETP 024     Work Experience Level 1B     6 hrs
    ETP 025     Work Experience Level 1     6 hrs
    ETP 030**     Food and Customer Service     8 hrs
    ETP 031     Applied Numeracy     4 hrs
    ETP 032**     Customer Service Training     8 hrs
    ETP 034     Construction Materials Handler     8 hrs
    ETP 035**     Gardening & Customer Service     8 hrs
    ETP 037     Applied Literacy     4 hrs
    COMP 030     Fundamental Computer Studies     8 hrs
    COMP 040     Intermediate Computer Studies     8 hrs
     
    Certificate in Workplace Literacy and Numeracy

    Core Courses
    ETP 031     Applied Numeracy
    ETP 037     Applied Literacy
    ETP 038     Directed Studies in Employment

    Course Descriptions


    ETP 021 Essential Employment Skills

    F, W (2,0,0,0)

    Students will be introduced to the habits and behaviours expected of an employee in the workplace. Topics covered include: time management skills, workplace communication, the importance of showing initiative and strategies for dealing with common workplace problems.

    ETP 022 Effective Job Search Skills

    F, W (2,0,0,0)

    This course will enable students to undertake an effective job search. Course work will include telephone and interview skills accessing the hidden job market, job search techniques, asking effective questions and resume preparation.

    ETP 023 Work Experience Level 1A

    F, W (4,0,0,0)

    This course provides an opportunity to learn about entry-level employment through hands-on experience and practice. Student performance will be evaluated through attendance, participation, individual and group work, in simulated work environments and by completing self-assessments.

    Prerequisite(s): Instructor permission required.

    ETP 024 Work Experience Level 1B

    F, W (2,0,0,0 for 4 weeks, 0,0,0,6 for 11 weeks)

    This work experience placement provides students with an opportunity to gain entry-level, hands-on experience and practice and develop skills learned on site and in classes. Student performance is evaluated both by the employer and a student work experience self-assessment. A criminal record check may be required by placement employers.

    Prerequisite(s): ETP 023.

    ETP 025 Work Experience Level 1

    F, W (6,0,0,0 for 4 weeks, 0,0,0,6 for 11 weeks)

    The Level 1 work experience placement will provide students with an opportunity to gain entry-level hands-on experience and practice and develop skills learned on site and in classes. Student performance will be evaluated by his/her employer as well as the student will complete a work experience self-assessment.

    Prerequisite(s): Instructor permission required. A Criminal Record Check may also be required.

    ETP 026 Certification

    F, W (3,0,4,0)

    This course will offer students the opportunity to obtain certificates that will enhance their employability. Using community resources, certificates will be offered in the areas of First Aid, CPR, Super Host and (modified) WHMIS and FOODSAFE.

    ETP 030 Food and Customer Service

    F, W (3,5,0,0)

    This course provides students the opportunity to develop entry-level employment options for the food service and customer service industries. They will learn and practice food service skills in cold food preparation, garnishing, receiving and storing, bussing, dishwashing and serving. Other topics include: customer relations, retail sales and cash register operations.

    ETP 031 Applied Numeracy

    F, W (2,2,0,0)

    Through classroom and community learning activities, students will gain confidence in using numeracy skills needed for the workplace and in daily life. The ability to read and write numbers up to 50 and to utilize basic arithmetic skills to workplace situations would be an asset.

    ETP 032 Customer Service Training

    F, W (3,5,0,0)

    This course provides practical knowledge and training necessary for entry-level positions in the retail industry. The focus is on the study and practice of skills in customer relations, basic office equipment, cash register operations, and materials handling. The course promotes teamwork, customer service, and communication as effective workplace tools.

    ETP 034 Construction Materials Handler

    F, W (3,5,0,0)

    This course provides practical knowledge and training necessary for entry-level positions in the construction industry. The focus is on the study and practice of skills in construction safety, material handling, tool familiarity and the application of course knowledge to construction related tasks.

    ETP 035 Gardening and Customer Service

    F, W (3,5,0,0)

    This course provides students the opportunity to develop entry level employment options for the horticulture and retail industries. The focus is on the study and practice of skills in gardening, customer relations, retail sales and cash register operations. Topics are presented in the classroom, on visitations and through hands-on experience.

    Prerequisite(s): Instructor permission required.

    ETP 036 Work Experience Level 2

    F, W (0,0,0,10 or 150 hours total)

    The Level 2 work experience placement will provide students with another, more intensive opportunity to gain entry-level hands-on experience and practice and develop skills learned on site and in classes. Student performance will be evaluated by his/her employer as well as the student will complete a work experience self-assessment.

    Prerequisite(s): ETP 025 and Instructor permission required.

    ETP 037 Applied Literacy

    F, W (2,2,0,0)

    This course is for learning to read and write for practical purposes. Students will apply their learning in a variety of work and life situations by finding and using information found on the work site, in the community and at home.

    ETP 038 Directed Studies in Employment

    F, W (0,2,4,0)

    This course is designed to offer individualized learning for students in various Employment Training and Preparation programs. In this course, students establish specific, individualized learning objectives that, once completed, enable them to achieve their learning goals and maximize their employment potential.

    Prerequisite(s): Certificate in Employment Training Level 1 or permission of the instructor is required only if enrolled in the Certificate in Employment Training Level 2 program.

    Open to ETP students only.

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