Office Administration-General College Certificate

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Comments about Office Administration-General College Certificate - At the institution - London - Ontario

  • Objectives
    Skilled administrative support is vital to process business information accurately and to communicate effectively with fellow employees and the public. Five major areas of study are covered: oral and written communication skills, problem solving skills, computer application skills, accounting ability, and office procedures/production. As well, students are assisted in their improvement of "soft skills" such as listening, work ethic, and team building.Intermediate training in a variety of computer applications will be combined with understanding workplace behaviours and communication skills to prepare for a variety of entry-level office administration career opportunities. Utilizing these skills, students will be capable of producing documents and correspondence, presenting information, providing customer support, responding to routine inquiries, and supporting the management of a small organization or a department in a large organization.
  • Academic title
    Office Administration-General College Certificate
  • Course description
    Level 1    Credits
    Take all of the following Mandatory Courses:

    Group 1
    • ACCT-1034    Accounting Fundamentals     4.00
    • ADMN-1014    Administrative Documentation 1     4.00
    • MATH-1143    Fundamental Mathematics for Business     3.00
    • MGMT-3052    Understanding Workplace Behaviours     3.00
    • BUSI-1060    Strategies for Success     1.00

    Group 2
    TAKE WRIT-1032 OR WRIT-1034
    • WRIT-1032    Reason & Writing - Business 1     3.00
    • WRIT-1034    Reason & Writing 1 - EAP     4.00

    Level 2    Credits

    Take all of the following Mandatory Courses:
    • ACCT-3029    QuickBooks Applications     4.00
    • ADMN-3006    Administrative Documentation 2     4.00
    • ADMN-1013    Office Procedures & Strategies     4.00
    • COMP-1100    Spreadsheet Design and Production     3.00
    • COMP-3019    Principles of Dynamic Presentations     3.00
    • COMM-3043    Professional Comm for Office Environment     3.00

    ACCT-1034 -  Accounting Fundamentals
    Employees require sound understanding of both accounting procedures and basic accounting principles and thinking skills.This course introduces the accounting cycle by recording transactions and writing financial statements for service and merchandising businesses.

    ACCT-3029 -  QuickBooks Applications

    This is the continuation of the first-semester accounting course. Students will use QuickBooks accounting software to manage business revenue and expenses, process payroll, reconcile bank accounts, track inventory, and create useful reports. As well, students will continue to study accounting theory with emphasis on cash control, banking, and payroll.

    ADMN-1013 -  Office Procedures & Strategies

    In addition to an in-basket simulation, studentswill learn the importance of customer service,telephone techniques, telework, mail processing,and reprographics. A strong emphasis will beplaced on learning electronic and manual recordsmanagement, managing an Outlook account, preparingfor employment, and providing exceptionaladministrative support in today's officeenvironment.

    ADMN-1014 -  Administrative Documentation 1
    Keyboarding speed, accuracy and technique combinedwith electronic file management and basic Internetresearch are essential skills required foreffective computer usage. Proper keyboarding,grammar, and proofreading techniques will betaught and reinforced. Introductory wordprocessing concepts and commands will be appliedto the production of business documents.

    ADMN-3006 -  Administrative Documentation 2
    Students will continue to build text and datainput speed and accuracy required to meet multipledeadlines encountered in subsequent courses, aswell as in today's business environment. Properkeyboarding, grammar, and proofreading techniqueswill be reinforced. Intermediate word processingconcepts and commands will be applied to businessdocuments.

    BUSI-1060 -  Strategies for Success
    This course presents and helps to develop some of the skills required to achieve college and career success. Areas of focus include: goal-setting, time management, note-taking from texts and lectures, study skills, test preparation strategies, and managing college life.

    COMM-3043 -  Professional Comm for Office Environment

    This course develops students' professionalcommunication skills and furthers their knowledgeof grammar, sentences structure, and compositionskills. Students analyze program-related problemsand text and plan appropriate responses. Theseresponses including summarizing or rewordinginformation and ideas, editing existing text, andcomposing responses. Assignments and tasks arebased on information presented in administrativedocumentation, procedures, ethics, andorganizational behavior. A computer lab is usedfor writing assignments in a simulated workenvironment.

    COMP-1100 -  Spreadsheet Design and Production
    Spreadsheets are a versatile tool for both personal and business use. Learn how to organize and analyze numeric data to create budgets, illustrate sales trends in charts, compute monthly loan payments and sort data.

    COMP-3019 -  Principles of Dynamic Presentations
    Presentation of information in a concise and effective format is an important skill for office administrators. An emphasis on theory applied in experiential activities will develop strategies for building the effective presentations required in today's workplace. Presentation software will be utilized at an advanced level to present data as an on-screen slide show, incorporating animation and special effects, and for the appropriate use of handouts.

    MATH-1143 -  Fundamental Mathematics for Business

    This course provides the basic mathematical concepts which prepare students for success in their future courses, in particular focusing on computer applications and accounting. Topics are presented in the context of real world applications which students will encounter in the workplace.

    MGMT-3052 -  Understanding Workplace Behaviours

    This course provides a broad understanding of the workplace by investigating individual, group and organizational behaviours. Students will be given the opportunity to assess their own behaviours while observing and discussing the diverse behaviours of others as they interact in various capacities, situations and assorted environments. By studying human social behaviour under the context of an organization, students should experience an easier transition while adjusting to any changes in future workplace and/or career choices.

    WRIT-1032 -  Reason & Writing - Business 1

    This course will introduce business students to essential principles of reading, writing, and reasoning at the postsecondary level. Students will identify, summarize, analyze, and evaluate multiple short readings and write persuasive response essays to develop their vocabulary, comprehension, grammar, and critical thinking. This course will also introduce students to selected business terms.

    WRIT-1034 -  Reason & Writing 1 - EAP

    This course will introduce students whose first language is not English to essential principles of reading, writing, and reasoning at the postsecondary level. Students will identify, summarize, analyze, and evaluate multiple short readings and write persuasive response essays to develop their vocabulary, comprehension, grammar, and critical thinking. Special attention will also be paid to developing academic vocabulary, correcting common ESL errors, enhancing academic listening and note-taking skills, and improving oral fluency and confidence.

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