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Office Administration - General Ontario College Certificate

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  • Objectives
    In this Certificate program students develop the necessary technical and interpersonal skills that will enhance their role as an effective member of an office team. Not only are these skills applied in a classroom setting, they are also practiced in a real office environment.
  • Practical experience
    The experience of working in our Office Admin Skills Lab provides students with the unique competitive edge to obtain their first office job.
  • Academic Title
    Office Administration - General Ontario College Certificate
  • Course description
    Level One
    ADMN1300     Document Processing

    Description: In this course students will prepare and process documents used in an office environment. Using different software programs, students will accurately produce a variety of business-related documents such as letters, memos and spreadsheets according to specific content, layout and format requirements. In addition, students will apply effective file management, storage and security procedures to the production of all documents.
    Hours: 45
    Credits: 3

    COMM1060     Presentation Skills
    Description: Learning to speak in public can be personally satisfying, beneficial to society, and can advance one's career. This course focuses on the techniques required to prepare and deliver and effective oral presentation. Students will be given many opportunities to develop their public speaking skills and present to the class. Visuals, including MS PowerPoint, will be used tools for delivery.
    Hours: 45
    Credits: 3

    COMM1410     Fundamentals for Effective Written Communication
    Description: This course is designed to help students acquire accuracy and clarity in written communication for business workplace settings. The course will also help students develop writing skills that reinforce the use of correct grammar and mechanics. Emphasis will be placed on applying correct grammar, punctuation, and spelling to a variety of business-related documents.
    Hours: 45
    Credits: 3

    COMP1070     Word Processing

    Description: Students gain hands-on experience with Microsoft Word creating an assortment of business-related documents including letters, memos, envelopes, newsletters, tables and multi-page reports. A variety of software features will be explored including: page setup features, graphics manipulation, columns, styles, outlines, tables of contents and templates. In addition, students will be introduced to the Windows operating system to master proficiency in various file management tasks.
    Hours: 45
    Credits: 3

    COMP1080     Spreadsheets
    Description: Students gain hands-on experience using Microsoft Excel creating an assortment of spreadsheet documents. A variety of software features will be explored including: worksheet, chart and database features; multi-sheet workbook options; functions, formulas and 3-D formulas and a variety of formatting tools.
    Hours: 45
    Credits: 3

    MATH1820     Foundations of Business Math

    Description: This course will provide the student with learning tools that will help them to improve basic arithmetic skills and to develop reasoning and problem solving skills. It is designed for students to help them bridge any existing gap between their current preparation and college level math.
    Hours: 45
    Credits: 3

    Level Two
    BUS1090     Office Procedures and Customer Service

    Description: This course will focus on the skills required to be a productive member of an office team. Students will develop the necessary skills to behave ethically, communicate, manage information, assist in the preparation of meetings and make travel arrangements within an office environment.
    Hours: 45
    Credits: 3

    CDEV2070     Career Development
    Description: This course emphasizes the knowledge, skills, behaviours, and activities required in order to identify appropriate and rewarding employment opportunities and to participate in the typical job search process for entry-level roles. Students will learn to evaluate their skills in order to develop self-marketing techniques such as cover letters, resumes, and outlining achievements. Mock interviews will provide the student with interview experience as well as feedback on their strengths and areas to be improved.
    Hours: 12
    Credits: 1

    COMM1500     Introduction to Professional Writing and Presentation Skills
    Description: Introducing the communication skills necessary for success, this course analyzes cases that reflect real life situations. Students will attain the skills in problem solving and decision making required in professional communications. Emphasis will be placed on producing effective letters and memoranda. The course also helps students develop presentation skills.
    Hours: 45
    Credits: 3

    COMP1015     Keyboarding
    Description: Students gain hands-on experience using a web-based keyboarding software training and assessment program in conjunction with a textbook to develop and build basic keyboarding skills. Students will develop speed and accuracy skills by completing on-line independent training sessions designed to reinforce correct keying techniques. Upon completion of the course, students must demonstrate the ability to touch type (type without looking at keys) at a minimum speed of 40 net words per minute on a 5-minute timed writing test. Students entering this course may apply for exemption by providing appropriate documentation as proof of their ability to meet course outcomes.
    Hours: 1

    COMP1050     Advanced Word Processing

    Description: This course is designed to build on concepts in Word Processing (COMP1070 or 60165600) and will cover merging documents, collaborating with others using revisions, creating web pages and templates, recording, editing and running macros, creating on-screen forms, working with master documents to create and manage long documents and integrating Microsoft Word with other programs and the World Wide Web.
    Hours: 45
    Credits: 3
    Pre-Requisites: COMP1070

    COMP1060     Advanced Spreadsheets

    Description: Building on concepts in Spreadsheets, this course covers advanced formula creation and examines Microsoft Excel's analysis tools. Students participate in hands-on training activities including the creation of advanced formulas and templates to validate data entry and importing data into Excel. A variety of analysis tools will also be explored.
    Hours: 45
    Credits: 3
    Pre-Requisites: COMP1003 or COMP1080

          Electives: General Education
    Description: Student must complete a minimum of 36 Hours

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