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Certificate in Medical Office Assistant

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  • Objectives
    The Medical Office Assistant program prepares you for the administrative and clinical duties of an office assistant in a medical or healthcare office. Graduates work as MOA's in the office of general practitioners, specialists, practitioners of complementary medicine or in health care facilities.
  • Academic Title
    Certificate in Medical Office Assistant
  • Course description
    Academic Term 1 (Fall)

    Courses

    ABT 112* Medical Office Keyboarding
    ABT 122 Medical Office Procedures 1
    ABT 124 Health Office Financial Skills
    ABT 128 Medical Terminology 1
    ABT 160 Word Processing 1
    ABT 171 Office Computer Essentials

    Academic Term 2 (Winter)

    Courses

        
    ABT 112 * Medical Office Keyboarding
    ABT 123 Medical Office Procedures 2
    ABT 125 Medical Office Communications
    ABT 129 Medical Terminology 2
    ABT 131 Medical Office Transcription
    ABT 135 Computerized Medical Billing
          
    Practicum (Spring) 3 weeks, optional

    Courses

        
    ABT 139 Practicum (Medical Office)
       
    *Taken during each academic term until mastery of 50 wpm is achieved. 2.0 credits granted upon completion.

    ABT 030 Online Learner Success

    (0 credit) Varies (0,0,0,0)

    This course is designed to provide the online learner with a working knowledge of the program called Desire to Learn (D2L). Assignments or activities in the course have been designed to demonstrate the use of various tools in the D2L program. This course is "strongly recommended" for those learners taking the blended delivery option of the Office Administration program. Learners who are taking the full-time classroom-based Office Administration program should not take this course.

    ABT 101 Co-operative Work Experience 1

    (6 credits) PS (0,0,0,35)

    This course provides an opportunity for students to apply and extend academic knowledge and practical skills while employed with qualified co-op employers.
    This full-time work term is facilitated and monitored by the College.

    Prerequisite(s): Successful completion of Workplace Education Prep (COOP WEP) plus completion of 10 out of 12 Certifi cate in Office Administration courses.

    ABT 110 Office Admin Keyboarding

    (2 credits) F, W, PS (3,0,0,0)

    This course introduces non-keyboarding students and more experienced students to the fundamentals of correct keyboarding technique. They will learn through directed drills and timings, which teach them to refine their keyboarding techniques, to improve speed and accuracy. On completion, students will keyboard at a speed of 45 words per minute with five or fewer errors.

    Prerequisite(s): English 12 or TPC 12, or ENGL 092, or assessment.

    ABT 112 Medical Office Keyboarding

    (2 credits) F, W (3,0,0,0)

    Through directed drills and timings, students will refi ne their keyboarding techniques to improve speed and accuracy. On completion students will keyboard at a minimum of 50 wpm with five or fewer errors.

    Prerequisite(s): Assessment of a keyboarding speed of 30 wpm with 5 or fewer errors in a 5-minute timing using conventional keyboarding technique.

    ABT 117 Interpersonal Success Tools

    (2 credits) F (3,0,0,0)

    This course is designed to increase human relations and communication competencies for career, personal and student success. It will also provide work search skills and interviewing strategies.

    Prerequisite(s): English 12 or TPC 12, or ENGL 092, or ELD 092, or assessment.

    ABT 118 Office Procedures

    (2 credits) W (4,0,0,0)

    This course introduces students to the modern, automated offi ce and covers typical procedures performed by an administrative assistant such as coordinating meetings and appointments, managing telephone conversations, handling visitors, coordinating travel arrangements, distributing written documents, operating a variety of office equipment and preparing agendas and minutes.

    Prerequisite(s): ABT 117.
    Pre or Co-requisite(s): ABT 161, ABT 165, ABT 167, ABT 178.

    ABT 122 Medical Office Procedures 1

    (2 credits) F (4,0,0,0)

    This course concentrates on the administrative duties of the Medical Offi ce Assistant in the modern health care office and familiarizes the student with the use of standard office equipment and records storage systems. Teamwork and interpersonal communication skills will be used to achieve goals.

    Prerequisite(s): English 12 or TPC 12, or ELD 092, or ENGL 092, or assessment.

    ABT 123 Medical Office Procedures 2

    (3 credits) W (4,0,0,0)

    Following ABT 122, this course introduces the student to the clinical duties of a Medical Office Assistant, expands the student's written communication skills to
    create grammatically correct business letters and assists the student to plan and direct a successful job search.

    Prerequisite(s): ABT 122.

    ABT 124 Health Office Financial Skills

    (3 credits) F (4,0,0,0)

    This course introduces the student to handling business monetary tasks in a health care office. Double entry bookkeeping, medical billing fundamentals and financial
    transactions in a health care office will be demonstrated and practiced.

    Prerequisite(s): English 12 or TPC 12, or ELD 092, or ENGL 092, or assessment.

    ABT 125 Medical Office Communications

    (3 credits) W (4,0,0,0)

    This course focuses on written and oral communication skills. Grammar, punctuation, and sentence structure will be reviewed and interpersonal communication
    skills will be expanded and practiced.

    Prerequisite(s): ABT 122.

    ABT 126 Dental Office Communications

    (2 credits) PS (3,0,0,0)

    This course is designed to increase human relations and communication competencies for career and personal success. It will also provide the student with professional communication skills to enable successful job seeking and job keeping.

    Prerequisite(s): ABT 132.

    ABT 128 Medical Terminology 1

    (3 credits) F (4,0,0,0)

    This course is designed to provide the student with an understanding of medical terminology through the development of the necessary language skills to defi ne, pronounce and correctly spell medical terms and includes related physiology, anatomy and pharmacological terminology.

    Prerequisite(s): English 12 or TPC 12, or ELD 092, or ENGL 092, or assessment.

    ABT 129 Medical Terminology 2

    (3 credits) W (4,0,0,0)

    This course is designed to expand and enhance the students' knowledge of medical terminology following ABT 128. The course includes human anatomical terms, related physiology, pathology and pharmacology.

    Prerequisite(s): ABT 128.

    ABT 131 Medical Office Transcription

    (2 credits) W (4,0,0,0)

    This course will familiarize the student with transcribing from oral dictation; medical document formats using correct grammar and punctuation. It will extend the student's vocabulary to terms used in producing basic documentation for a health care office. Students automate document production by using word processing skills.

    Prerequisite(s): ABT 128, ABT 160.
    Pre or Co-requisite(s): ABT 129, or successful completion of a 50-hour medical terminology course within the last five years; or assessment.

    ABT 132 Dental Office Procedures 1

    (2 credits) W (4,0,0,0)

    This course is an introduction to the dental office and concentrates on the administrative duties of a dental receptionist. The student will use standard office equipment and manage client records and client charts. Teamwork and interpersonal communication skills will be developed to work as part of a team.

    Prerequisite(s): English 12 or TPC 12, or ELD 092, or ENGL 092, or assessment.

    ABT 133 Dental Office Procedures 2

    (4 credits) PS (4,0,0,6)

    Following ABT 132, Dental Office Procedures 1, this course expands the student's knowledge and abilities of dental office practices, including: effective appointment management; tracking predeterminations; dual insurance; and lab cases. Also included is a discussion of preventive, restorative, and cosmetic dentistry. This course includes hands-on experience in a dental facility.

    Prerequisite(s): ABT 132.       
     
    ABT 134 Computerized Dental Billing

    (3 credits) W, PS (4,0,0,0)

    This course is designed to introduce the student to automated dental billing software and procedures for the province of British Columbia.

    Prerequisite(s): ABT 132, ABT 136, ABT 138, or permission of the instructor.
    ABT 135 Computerized Medical Billing

    (2 credits) W (4,0,0,0)

    This course is designed to introduce the student to automated medical billing software procedures for the province of British Columbia.

    Prerequisite(s): ABT 122, ABT 124, or permission of the instructor.

    ABT 136 Clinical Foundations 1

    (3 credits) W (4,0,0,0)

    This course introduces the student to the clinical information required to function effectively as a dental receptionist. It includes dental terminology, tooth identification systems, anatomy, cavity classifications, dental procedures, and charting and interpretation of a treatment plan.

    Prerequisite(s): English 12 or TPC 12, or ELD 092, or ENGL 092; or assessment.

    ABT 137 Clinical Foundations 2

    (2 credits) PS (4,0,0,0)

    Following ABT 136, this course expands the student's clinical knowledge and skills required to work as a dental receptionist. It includes infection control, standard precautions and safety procedures, handling medical emergencies and working with clients who have special needs.

    Prerequisite(s): ABT 136.

    ABT 138 Dental Office Financial Skills

    (3 credits) W (4,0,0,0)

    This course introduces the student to handling business monetary tasks in a dental practice. Double entry bookkeeping, dental billing fundamentals and financial transactions in a dental practice will be demonstrated and practiced.

    Prerequisite(s): English 12 or TPC 12, or ELD 092, or ENGL 092, or assessment.

    ABT 139 Practicum (Medical Office)

    (3 credits) P (0,0,0,35 for 3 weeks)

    This practicum is designed to provide the student with the opportunity to observe and experience an office setting within the health care field. The student will be given the opportunity to practice the skills taught in the Medical Office Assistant program.

    Prerequisite(s): Successful completion of the Medical Office Assistant program with a "C+" average within the last 12 months.

    ABT 160 Word Processing 1

    (3 credits) F, W (4,0,0,0)

    An introductory word processing course emphasizing the creation of business documents including letters, memos, tables, reports, minutes and agendas. Appropriate word processing concepts will be included to ensure that the documents are created efficiently using MS Word.

    Prerequisite(s): English 12 or TPC 12, or ENGL 092, or ELD 092, or assessment.

    ABT 161 Word Processing 2

    (3 credits) F, W (4,0,0,0)

    Following ABT 160, this course emphasizes the design and creation of complex documents. Also included are features that support the creation, production and management of long documents, as well as the automation of routine document processing tasks.

    Prerequisite(s): ABT 160 and (ABT 170 or BUS 140).

    ABT 164 Business Communications 1

    (3 credits) F, W, PS (4,0,0,0)

    This course will review grammar, punctuation and sentence structure principles to enable the student to convey information clearly and concisely in written communication. The student will use word processing software to create various routine business documents.

    Prerequisite(s): English 12 or TPC 12, or ENGL 092, or assessment.

    ABT 165 Business Communications 2

    (3 credits) W (4,0,0,0)

    Students create advanced business documents and develop oral presentation skills for the business environment. Document creation, editing and machine transcription equip students to write and prepare documents on behalf of their supervisors. Individual writing and oral presentations are stressed, with frequent practice and detailed instructor feedback.

    Prerequisite(s): ABT 164.

    ABT 167 Records Management

    (3 credits) W, P or S (3,0,0,0)

    In this course students will learn records management procedures, classification, ways to control information, appropriate technologies and legislation affecting record keeping practices for business and government records.

    Prerequisite(s): English 12 or TPC 12, or ENGL 092, or assessment.

    ABT 170 Information Technology

    (3 credits) F (4,0,0,0)

    This course provides students with a basic foundation in hardware components and operating system features such as file and disk management, desktop and utilities, and networking features. It also introduces email, the Internet, Internet protocols, and searching the Internet. Creating effective business presentations using presentation graphics software is also introduced.

    Prerequisite(s): English 12 or TPC 12, or ELD 092, or ENGL 092, or assessment.

    ABT 171 Office Computer Essentials

    (3 credits) F, W (4,0,0,0)

    This course provides students with a foundation in computer skills. Hardware components, operating system features, home/small office networking features, plus an introduction to spreadsheet, database and presentation software will be included. Students will be introduced to email, the Internet, Internet protocols, and using the Internet as a search tool.

    Prerequisite(s): English 12 or TPC 12, or ENGL 092, or ELD 092, or assessment.
    Pre or Co-requisite(s): ABT 160.

    ABT 172 MS Office Suite Fundamentals

    (3 credits) F, W (4,0,0,0)

    This course offers an introduction to the current version of the MicroSoft Office Suite including Word, Excel, Access, Powerpoint and Outlook.

    Prerequisite(s): "B" in English 11 or ENGL 050, or assessment.

    ABT 178 Excel & Access Intermediate

    (3 credits) W (4,0,0,0)

    This course will familiarize students with MS Access and MS Excel software. Upon completion, learners will be able to manage, analyze and graphically represent numerical information for financial, accounting and statistical applications using MS Excel, and enter and maintain records, selectively retrieve information and prepare forms and reports using MS Access.

    Prerequisite(s): ABT 170 or BUS 140.

    ABT 184 Accounting Basics

    (3 credits) W (4,0,0,0)

    This course introduces students to basic accounting concepts and principles. It is concerned with the methodology and logic of recording transactions throughout the accounting cycle for service and merchandising businesses.

    Prerequisite(s): English 12 or TPC 12, or ENGL 092, or assessment; and, Principles of Math 10 or Applications of Math 11, or "C+" in MATH 034, or assessment.

    ABT 203 Co-operative Work Experience 2

    (6 credits) as required TBA (0,0,0,35)

    This course provides an opportunity for students to apply and extend academic knowledge and practical skills while employed with qualified co-op employers. This full-time work term is facilitated and monitored by the College.

    Prerequisite(s): ABT 101. Registration for ABT 203 is accepted only with the written approval of Co-op department.

    ABT 274 Spreadsheets – MS Excel

    (3 credits) W (3,0,0,0)

    This course will familiarize students with Excel software. They will learn to manage, analyze and graphically represent numerical information for financial, accounting and statistical applications.

    Prerequisite(s): English 12 or TPC 12, or ENGL 092, or assessment; and, ABT 172 or BUS 140 or equivalent as assessed by the Chair.

    ABT 281 Accounting Software Tools

    (3 credits) PS (4,0,0,0)

    The course introduces the student to Simply Accounting and QuickBooks Pro software, including: journal entry; posting to general, accounts receivable and accounts payable ledgers; financial statements; job costs; payroll; and creation of data files.

    Prerequisite(s): (ABT 184 or ACCT 110) and (ABT 172 or BUS 140).

    ABT 294 Website Design and Maintenance

    (3 credits) W (4,0,0,0)

    This course is designed to introduce students to the design, creation, publication, maintenance and management of a website. This course focuses on design principles using current website design and graphics software.

    Prerequisite(s): English 12 or TPC 12, or ENGL 092, or ELD 092, or assessment; and, ABT 172 or BUS 140 or equivalent.

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